SCC Student Knowledge BaseMoodle TroubleshootingI can login to mySCC but not Moodle. What gives?

I can login to mySCC but not Moodle. What gives?

When you log in to mySCC and click on the Moodle, you should be logged in to your Course Dashboard. If you aren't, it could be:

You are a new student and it is more than a week before your classes start

Student accounts and course enrollments are automatically transferred from our student record system into Moodle one week before classes begin, but mySCC and email accounts are created not long after you enroll in classes, so sometimes you can have a mySCC account before you have a Moodle account.

What to do:

Check your course schedule to see when your courses start. When it is one week before they start, try logging in to Moodle via mySCC again. At that time, you should be able to see your Course Dashboard. However, not all of your classes may be visible at that time.

You are a new student and it is less than a week before classes start

An error has occurred.

What to do:

Contact Moodle support at moodle@shawneecc.edu.